Agenda

8:00 AM - 8:50 AM

REGISTRATION & COFFEE

08:50 AM - 09:00 AM

WELCOME ADDRESS & OPENING REMARKS

09:00 AM - 09:10 AM

Malaysia MADANI & National Digital Government Vision: Delivering Inclusive, Trusted and Sustainable Public Services

  • Aligning digital government strategies with Malaysia MADANI policy objectives
  • Operationalising national digital policies into measurable public-sector outcomes
  • Strengthening inclusivity, public trust, and citizen impact through scalable digital governance

09:10 AM - 9:20 AM

Malaysia's Digital Government Mandate: Translating Policy into Practice

  • MyDIGITAL Blueprint as the national catalyst – tracking progress against the 80% digitalisation target
  • Bridging the implementation gap – addressing structural, budgetary, and talent barriers slowing rollout
  • Measuring what matters – KPIs, citizen satisfaction, and cross-agency data interoperability

09:20 AM - 09:30 AM

AI Nation 2030: Delivering the National AI Strategy

  • From strategy to deployment — real-world AI rollouts across federal and state agencies
  • Governing AI responsibly — ethics, transparency, and algorithmic accountability in public services
  • Catalysing public-private collaboration — translating USD 6B in hyperscaler investments into measurable outcomes

09:30 AM - 09:50 AM

Fireside Chat

The CIO Perspective: What Government Really Needs from Technology Partners

  • Cut through the pitch — aligning vendor solutions with the realities of government infrastructure and legacy systems
  • From transactions to transformation — building long-term strategic partnerships that deliver sustained public value
  • The vendor mandate — what procurement, integration, and post-deployment support must look like to earn government trust

09:50 AM - 10:10 AM

GovTech Malaysia: Accelerating In-House Digital Capacity

  • Building, buying, and deploying differently — from outsourced dependency to digital ownership
  • Making government the destination for Malaysia’s best digital talent
  • From isolated pilots to whole-of-government reusable digital platforms at scale

10:10 AM - 10:40 AM

Panel Discussion

Digital Identity & Trust: Future of Citizen Authentication

  • The national digital identity imperative — accelerating MyDigital ID adoption as the default across all public services
  • Building trust in a unified ecosystem — PDPA alignment, privacy safeguards, and cybersecurity resilience
  • Leaving no one behind — inclusive authentication strategies for rural communities and senior citizens

10:40 AM - 11:10 AM

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:10 AM - 11:40 AM

Panel Discussion

Reimagining Government Infrastructure: Building a Secure, Scalable and Cloud-Enabled Digital Nation

  • Balancing data sovereignty, security and scalability in national cloud strategies
  • Driving efficiency, resilience and performance through cloud-first government
  • Strengthening national digital infrastructure to support long-term growth

11:40 AM - 12:00 PM

Whole-of-Government: Leading an Integrated, Delivery-Driven Transformation of the Public Sector

  • Advancing Whole-of-Government coordination beyond ministerial silos
  • Institutionalising GovTech capabilities across the public sector
  • Adapting global GovTech operating models to Malaysia’s governance context

12:00 PM - 12:20 PM

Innovation, Regulation and Citizen Trust: Governing Digital Transformation in a Rapidly Evolving Era

  • Balancing innovation speed with effective safeguards and oversight
  • Building citizen trust through transparency, accountability and strong governance
  • Managing risks associated with emerging and disruptive technologies

12:20 PM - 12:30 PM

Green Digital Government: Advancing Sustainable ICT for a Resilient and Low-Carbon Public Sector

  • Reducing the environmental footprint of government digital infrastructure
  • Aligning digital transformation initiatives with national sustainability goals
  • Promoting energy-efficient data centres and environmentally responsible ICT systems

12:30 PM - 13:30 PM

NETWORKING LUNCHEON

13:30 PM - 14:00 PM

Panel Discussion

Data-Driven Government: From Siloed Systems to Citizen-Centred Government

  • Using data and analytics to inform smarter policymaking and service design
  • Enabling responsible, secure data sharing across ministries and agencies
  • Unlocking economic, social and innovation value from public sector data

14:00 PM - 14:20 PM

Smart Cities, Smart Governance: Accelerating Digital Transformation at the Local Government Level

  • Digitising municipal services and urban infrastructure for smarter cities
  • Leveraging data to enhance mobility, utilities and public safety outcomes
  • Strengthening coordination and alignment between federal, state and local governments

14:20 PM - 14:50 PM

Panel Discussion

The Future of GovTech Malaysia: Scaling National Platforms and Strengthening Digital Leadership

  • Moving from pilot initiatives to nationally scaled digital platforms
  • Strengthening GovTech institutions, leadership and delivery capabilities
  • Measuring success through outcomes and public value, not just technology deployment

14:50 PM - 15:10 PM

Panel Discussion

One Government, One Experience: Delivering Seamless Services Through Unified Digital Platforms

  • Simplifying citizen access through integrated, one-stop digital platforms
  • Connecting services across agencies into seamless end-to-end journeys
  • Enhancing citizen convenience while improving operational efficiency across government

15:10 PM - 15:40 PM

Panel Discussion

Securing the Digital State: Building Cyber-Resilient and Continuity-Ready Public Services

  • Embedding security-by-design across government digital systems
  • Strengthening preparedness against cyber threats and service disruptions
  • Ensuring continuity and reliability of critical public digital services

15:40 PM - 16:00 PM

Fireside Chat

Public–Private Partnerships for Digital Government: Delivering Scalable, Sustainable and High-Impact Outcomes

  • Structuring effective public–private partnerships for digital infrastructure and services
  • Aligning incentives and risk-sharing between government and industry
  • Ensuring long-term value, resilience and sustainability of digital government investments

16:00 PM Onwards

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

*The above is a running agenda and is subject to change